Last updated July 01, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.
All returns must be postmarked within 15 days of the purchase date. All returned items must be in new, complete, unused, resalable condition, with all original tags and labels attached. Any disposable items must be unopened.
To return an item, please email customer service at firstname.lastname@example.org or call to customer service (714-740-7691) to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and follow the shipping instructions on the Return Authorization Form.
Please note, you will be responsible for return shipping charges. We strongly recommend that you use a trackable method to mail your return and insure the shipment for replacement value.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
- Disposable products
- Special orders, incomplete or damaged products
- Sale items are FINAL SALE and cannot be returned.
For defective products, please contact us at the customer service number below to arrange Service.
- A 20% restocking fee will be charged for all returns (including misordered items).
- Original shipping charges are not refundable.
- Missing, used, or damaged accessories will incur additional fees.
If you have any questions concerning our return policy, please contact us at: